Our Repair Process

 

Collision repair begins with an inspection of the vehicle by one of 4 estimators at Waterford Collision. The results of the inspection are documented, photos of the vehicle are taken, and the information is passed on to your insurance company and/or provided to you. We then will input the information into our computer estimate system that provides a detailed estimate of your repairs.


At this stage the parts will have been received and the vehicle has been disassembled so the body shop can begin repairs to the vehicles structure, if needed. The car is analyzed by an electronic measuring system to restore it back to factory specifications. This insures that the car frame is straight and structurally sound. Suspension repairs and wheel alignment will now be done if needed. Once the car is structurally and mechanically sound the body work can now be completed, the vehicles body is straightened and prepared for paint.

 

Waterford Collision has multiple state of the art Paint Booths and prep stations. Here the vehicle is carefully prepped to insure paintable surfaces provide proper adhesion and a smooth finish. Parts are sanded then primer is applied. PPG Waterborne paint is applied. After curing, the painted surfaces will be polished to a glossy finish.

 

All repairs and painting have been completed the vehicle is now ready to be reassembled. Any electrical wiring, hoses, airbag system components or other components that were disconnected to facilitate repairs, are now restored to their original location. Trim and moldings are reinstalled. A test drive will be done at this point to insure windows doors, locks and electrical parts function correctly.

All repairs and painting have been completed the vehicle is now ready to be reassembled. Any electrical wiring, hoses, airbag system components or other components that were disconnected to facilitate repairs, are now restored to their original location. Trim and moldings are reinstalled. A test drive will be done at this point to insure windows doors, locks and electrical parts function correctly.

 

Once everything has been reinstalled in the correct place the car now gets a wash and thorough interior cleaning. The body paint is polished, surfaces cleaned and buffed. Again lights and safety components are checked before delivery. Once the car passes all tests it’s ready to be returned to the customer.

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